baji's Privacy Policy

This privacy policy ("Policy") has been prepared on behalf of the organisation operating the baji platform ("we", "our" or "baji"). This policy provides a detailed description of what information we collect about you when you use the website https://bajicasino.cam and related services, how we use it, and how we keep it secure.

This policy applies to all registered and unregistered users of the site. By accessing the platform or creating an account, you will be considered to have fully accepted all terms of this policy. This policy should be read together with our Terms and Conditions, as both documents together form the complete framework governing your account and activities on baji.

This policy has been drawn up in line with data protection laws applicable in Bangladesh and international best practices. Protecting the privacy of your information is a core responsibility of baji.

baji collects two types of information from various sources: information you provide directly, and information collected automatically from your activity on the platform.

2.1 Information You Provide

We collect the following information during account registration and use of the service:

• Full name and date of birth (for age verification)
• Mobile number and email address
• A copy of your national ID card or passport for identity verification
• Residential address
• Payment details: bKash, Nagad, Rocket or Upay account number
• The content of messages you send via live chat and email support

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system
• Which pages were visited on the site and how long was spent on them
• Date and time of login and logout
• Betting and transaction history
• Cookie and session data (details in Section 5)

baji uses collected information only for the following legitimate purposes. Your information is not used for any other purpose without your consent.

• Creating and managing accounts and verifying user identity
• Processing deposit and withdrawal transactions
• Providing bonuses and promotions and ensuring their relevance
• Providing 24/7 live chat and email support
• Preventing fraud, money laundering and other illegal activities
• Ensuring the security and technical performance of the platform
• Analysing user behaviour to improve service quality
• Fulfilling legal obligations
• Sending service-related notifications with your consent

As part of our responsible gaming policy, we monitor your gaming behaviour. If signs of risk are observed in a user's activity, we take supportive measures. Read our Responsible Gaming Guidelines for more details.

baji does not sell or rent your personal information. However, sharing information with trusted third parties may be necessary in certain circumstances to provide the service.

4.1 Payment Processors

We share a limited amount of information with mobile financial service providers such as bKash, Nagad, Rocket and Upay to complete deposit and withdrawal transactions. These providers operate under their own privacy policies.

4.2 Technology and Game Providers

The minimum information necessary to provide the service may be shared with our game and technology partners, including Evolution, Pragmatic Play Live, JILI and PG Soft. This information is kept limited to the specified purpose.

4.3 Legal Requirements

We may be required to disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or other legal obligations. In such cases, we will disclose only the minimum information legally required.

4.3 Corporate Changes

In the event of a business merger, acquisition or restructuring, your information may be transferred to the new operating entity. We will notify you in advance of any such change.

baji uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve the functionality of the site.

5.1 Types of Cookies

• Essential cookies: Required for login sessions, security tokens and core functionality. Disabling these will prevent the site from working properly.
• Functional cookies: Remember your preferred language, display settings and other personalisation information.
• Analytics cookies: Used to analyse page views and user behaviour on the site. This information is processed in aggregate and is not used to identify individuals.
• Security cookies: Used to detect unauthorised access and fraud.

5.2 Cookie Controls

Non-essential cookies can be disabled by changing your browser settings. However, this may limit some features of the site. Most modern browsers offer detailed options for managing cookies.

To ensure the security of your information, baji has put in place technical and administrative safeguards in line with industry standards.

6.1 Technical Safeguards

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored on servers is kept in an encrypted state
• Passwords are never stored directly — only encrypted hashes are kept
• Firewalls and intrusion detection systems are active at all times
• Payment information is secured with an additional layer of OTP verification

6.2 Data Retention Period

All information is stored for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and for dispute resolution. After that period, the information is securely deleted or anonymised.

6.3 Response to Data Breaches

In the event of a data breach, we will promptly notify affected users and take immediate steps to minimise the damage. Our security team monitors such risks 24/7.

baji believes you should have control over your own information. Under this policy, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal requirements.
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Right to withdraw consent: You may unsubscribe from marketing communications at any time.
• Right to data portability: You may request to receive your information in a structured format.

To exercise these rights or to learn more, please contact our support team. Our team provides assistance in both Bengali and English.

All baji services are for persons aged 21 or over only. If a minor creates an account by mistake and we detect this, that account will be closed immediately and all associated information will be deleted.

Providing a government-issued identity document such as a national ID card or passport for age verification is mandatory at the time of registration. We never knowingly collect information from minors.

If a parent or guardian becomes aware that their child has used our platform, please contact us immediately.

baji reserves the right to review and update this privacy policy as needed. The policy may be changed if the scope of the service expands, if there are technical changes, or if legal requirements arise.

For any significant changes, we will:

• Display a notice in a prominent place on the website
• Notify registered users by email or site notification
• Update the "Last Updated" date at the top of the page

Continuing to use the platform after the updated policy is published will be taken as your acceptance of the new policy. If any part of the policy is unclear or you have any questions, check our FAQ section or contact support directly.

If you have any questions, complaints or requests to exercise your data rights regarding this privacy policy, please contact us through the following:

• 24/7 Live Chat Support — directly from any page on the site
• Email: [email protected]

Our support team is able to assist in both Bengali and English and is available at any time, any day.

To learn more about our site, read our About Us page, which explains the goals and operations of the baji platform.